I was on a work call the other day where my boss was talking about how we are expected to interact with our customers. The customers often don’t agree with or are not happy about how my boss runs his business. His piece of advice for myself and my coworkers as we are the ones who talk with the customers, is to kill them with kindness.  I honestly think this is one of the most underused tactics in life. We so often are set on proving that we are right or winning the argument that we forget that the easiest and usually best approach is to just be kind. In…

I’ve never understood why people make new year’s resolutions. If you know an area of your life needs changing, why wait until the new year to change it? I’ve always believed that there’s no better time than the here and now to make these changes in one’s life. So why do people need a new year to become a changed person? What’s wrong with tomorrow? To try and understand the power behind new year’s resolutions I decided to make a couple new years resolutions myself. I found it difficult to make resolutions because I wanted to make ones that were attainable and would improve my life. I came up with…